Every system is perfectly designed to get the results it gets.

-W Edwards Deming

If you don’t like the results, change the system.

Idaho State Capitol building with dome, columns, and surrounding park, under clear blue sky.

Losing $400K a month

Tasked with revitalizing a struggling software firm focused on the government sector, this organization was facing significant challenges. With annual revenues of $12 million and monthly losses exceeding $400,000, the company was overextending itself in research and development, implementation delays and misaligned pricing.

Without adequate financial management, there was a critical need for operational accountability, as well as clear processes and systems that could empower the team to succeed.

Strategic realignment, adoption of new systems and the rollout of countless best practice playbooks were essential to reversing the downward trajectory and establishing a sustainable (and profitable) path forward.

The Results over 12 months

+38% EBITA

28 Headcount Reductions

+45% Employee Satisfaction

23 New Playbooks

Group of diverse people posing for a photo outdoors, many smiling and making peace signs.
Open road leading to snow-capped mountain range under a partly cloudy sky.
American football play diagram with arrows and circles on paper, football in background
Snow-covered mountain peak with rocky slopes and overcast sky.
Two people discussing data charts and graphs on a printed report with pens, including a large pie chart and various bar graphs.